Returns & Exchanges
At ONX Sports, INC, we are committed to providing high-performance gear that meets your athletic standards. If you are not completely satisfied with your purchase, you may return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Ensure all items are in their original, unused condition with tags attached, and place them securely in the original shipping box if possible.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are fully covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing